Privacy Policy

1. What Information We Collect

Alphaveta Ltd collects information to provide, improve, and personalize our advisory services. The types of information we collect include:

• Contact Information: Name, email address, phone number, company name, and job title provided through contact forms or direct communication.
• Authentication Data: Login credentials and session tokens managed through Supabase for secure account access.
• Payment Information: Billing details and transaction records processed through Stripe (we do not store full credit card details).
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and features used.
• Device Information: Browser type, operating system, IP address, and device identifiers for analytics and security purposes.
• AI Processing Data: Content you submit for analysis through our AI-powered services (OpenAI, Gemini, Anthropic integrations) for advisory purposes.
• Cookies and Tracking: Consent preferences and session data stored in your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Processing inquiries, providing advisory services, and managing client relationships.
• Authentication & Security: Verifying your identity, preventing fraud, and protecting against unauthorized access.
• Communication: Responding to your inquiries, sending service updates, and notifying you of policy changes.
• Analytics & Improvement: Understanding user behavior to optimize our website and services.
• Marketing & Outreach: Sending newsletters, promotional content, and service announcements (with your consent).
• AI-Powered Insights: Analyzing submitted content through third-party AI services to provide advisory recommendations.
• Legal Compliance: Fulfilling legal obligations and responding to lawful requests from authorities.

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

Cookie Categories:

• Necessary: Required for site functionality, security, and fraud prevention. Always enabled.
• Analytics: Help us understand user behavior and site performance.
• Marketing: Enable personalized advertising and retargeting.
• Preferences: Remember your settings and preferences for future visits.

For a complete list of cookies we use, please visit our Cookie Policy.

4. Do Not Sell My Personal Information

California Consumer Privacy Act (CCPA) Rights:

If you are a California resident, you have the right to:

• Know what personal information is collected, used, shared, or sold.
• Delete personal information collected from you (with certain exceptions).
• Opt-out of the sale or sharing of your personal information.
• Not be discriminated against for exercising your CCPA rights.

Important Notice: Alphaveta Ltd does not sell your personal information to third parties for monetary consideration. We may share information with service providers (Supabase, Stripe, Google Analytics, AI services) who process data on our behalf under strict confidentiality agreements.

To exercise your CCPA rights or submit a "Do Not Sell My Personal Information" request, please contact us at info@alphavetaltd.net.

5. Your Rights

GDPR Rights (EU/UK Residents):

• Right to access your personal data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten").
• Right to restrict processing.
• Right to data portability.
• Right to object to processing.
• Right to withdraw consent at any time.

CCPA Rights (California Residents):

• Right to know what personal information is collected.
• Right to delete personal information.
• Right to opt-out of the sale or sharing of personal information.
• Right to correct inaccurate personal information.
• Right to limit use and disclosure of sensitive personal information.

To exercise any of these rights, please contact us at info@alphavetaltd.net with your request and proof of identity.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary by data type:

• Contact Information: Retained for the duration of our business relationship plus 3 years for legal compliance.
• Authentication Data: Retained while your account is active; deleted upon account closure.
• Payment Records: Retained for 7 years for tax and legal purposes.
• Analytics Data: Aggregated and anonymized after 24 months.
• Consent Records: Stored in your browser's localStorage with the key alphaveta_consent_v1. You can clear this at any time through your browser settings.

You may request deletion of your data at any time, subject to legal retention requirements.

7. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us: